Lakbay
Guest apps for Philippine hotels

Your hotel, in your guest’s phone.

Your dining, your tours, everything a guest asks about. One tap to your front desk.

Running in production across an eight-hotel group in Palawan.

The guest app open on a phone: a photograph of the beach, a greeting, tonight’s dining and what is on this week, with Home, Stay, Book, Around and Offers along the bottom. The Your stay screen for a small hotel: Dining, What’s on, Front Desk, In-Room, Policies and Emergencies, each with a one-line description. The hotel’s own kitchen open in the app: a photograph, the opening times, a full description and a Book with us button. An island hopping tour open in the app under Tours and activities, with the price, the full description, a Book with us button and Directions.
Where a guest lands, from the room QR

How it works

You get the booking, not the agency.

And everything a guest would otherwise ask at your desk — the Wi-Fi, breakfast, where to eat, how to get to the beach — is already on their phone.

Booked with you

A guest taps one of your tours and the message comes to your desk — not an agency down the road.

Tours and activities in the guest app: the hotel’s own island hopping trip and snorkelling trip, each with a photograph, the length, the price per person and the minimum party size.
They stop asking

The Wi-Fi, the power, the hot water, check-out. Answered on their phone, at two in the morning.

The In-Room guide in the guest app, answering in full: how the power and the solar hot water work, where the Wi-Fi reaches and which mobile networks have signal, and what is in the room.
Changed in a minute

A photo, a price, a closing time. Yourself, from your phone.

The content editor on a phone: the hotel’s dining and tour listings, each with Edit and Remove beside it, and a Publish button.

See it working

Open it on your phone.

A twenty-four-room beach house on Palawan — one hotel, no spa, the same app you would get. Walk through it as a guest, then as the owner.

Opens the app itself, with a switch between what your guest sees and what you see. No sign-up, no passcode — you land inside both.

More than one property? Here it is for a group of three — the guest picks theirs and sees only that hotel. Both hotels are invented, and nothing you type into either is kept.

What it costs

One app. One price, set by the size of your hotel.

Everyone gets everything; the band sets the price. An agency takes 15–20% of a booking, so five or six room-nights taken direct cover the month.

20–30 rooms

₱1,500per month

About five room-nights a month, taken direct instead of through an agency.

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Most hotels here

31–50 rooms

₱2,500per month

About six a month — under one per cent of the nine hundred you sell.

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51 rooms and up

₱3,500per month

About six again — a bigger hotel has a bigger room rate, so the nights barely move.

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The first two hotels pay a founding rate and keep it for good. I’d rather have two owners who vouch for this than three who paid list. Ask whether they are still open.

Everything that is in it

What your guest gets

  • Opens on their stay — tonight, the offer, what is nearby
  • Room QR straight into the app, with nothing to download
  • One WhatsApp button to your front desk
  • Your rooms, dining, tours, transport and policies — only the parts you have
  • Offers they redeem with a code at your desk or outlet
  • What’s on — your events, while they run
  • Photo galleries and a full-screen viewer
  • A link before they travel, their details already in, a code for the desk
  • Installs to the home screen and works offline after the first open
  • English and 简体中文

What you run it with

  • You edit the content — rooms, photos, offers, contacts — from your phone
  • Publish, and every guest’s app updates at once
  • A guest list you own, with CSV export
  • A front-desk console: approve a guest, or undo it
  • An outlet console: check a code and redeem it
  • A PIN for the desk and one for your outlet staff
  • A dashboard: what was redeemed, and which listings guests actually open
  • Your arrivals list — typed, pasted, or synced if you run Cloudbeds
  • Everything in your own Google account
  • Bot protection on sign-ups

Cross a band and I’ll tell you at your renewal, not mid-year. Nothing is rebuilt either way.

What it does not do.

Better said now than found in week three.

Who builds it.

What happens next

Tell me how many rooms you have.

I’ll reply with your price and when I could build it. No tie-in, one month’s notice, and nothing to pay to ask.